"This is a hugely competitive market so we really focus on customer care," she says. "Because of that we get repeat business and our reputation builds through word of mouth. The best thing we can do is contact customers quickly and provide all the information they need. When someone is spending $2 million upwards on a property they don't want to be pressured."

Now well into high season, market activity is upbeat, although Jeanette points out that the summer low seasons are not as quiet as they used to be, certainly since Hurricane Ivan.

"The market used to shut down in the summer but that is not the way it is anymore. Now we have cruise ships and families here in the summer. Also you tend to see more serious buyers in the summer. People may come on holiday here in the winter but if they come back to look at property in the summer they are serious."

Prices are trending upwards, with each successive sale in a complex going above the previous deal, while volumes are also substantial, with a lot more deals pending.

At present, Cayman Luxury Property Group is putting particular attention on the "Sea Breeze" development of eight architecturally designed residences towards West Bay. The mainly four-bedroom units are priced at around the $3 million mark and construction should begin early in the summer. "It is ideal for people that don't want the crowds and although they will allow some short term rentals I don't anticipate there will be many," Jeanette says.

Despite operating in a very competitive environment, Cayman Luxury Property Group believes there will always be a niche for agents that focus on service, particularly for those buying abroad. "As many of our customers will say, we held their hand through the whole process. Buying abroad is scary. We make it work for them."

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